Made By Photo Guarantee and Returns Policy
We know you’re going to la, la love your Made By Photo purchase but if, for any reason at all, you’re not happy, we’ll make it right.
- Typos, grammar, unfinished text, or other text errors
- Low-resolution images that may appear blurry in print or onscreen
- Dark images that appear dark on screen (Made By Photo doesn’t lighten your images to match what you see on a backlit screen)
- Design issues, including book format, organization, style, color, and page layout
- Duplicate images
- Blank pages
- Any other creative choices you made using our Made By Photo software
This return policy is incorporated by reference into the Made By Photo Terms and Conditions and applies to you if you are a customer who is purchasing any personalized products from Made By Photo.
*Replacements or refunds due to customer error will be issued once in a lifetime per customer at a maximum refund of US $1000. All refunds will be issued to the same payment method used for the initial purchase. Please allow 30 days for a refund to be processed. You will receive email confirmation of all replacements or refunds. If you choose a replacement, it will be free of charge excluding shipping, taxes, and customs duties.
**Replacements due a material manufacturing defect: Replacement will be shipped free of charge including shipping, taxes, and customs duties. Refunds will be considered on a case by case basis.